Skip to content

Services

Four disciplines, one method: evidence first.

Research tells us where the revenue is leaking. Experimentation proves what fixes it. Build ships the winners. Lifecycle earns the second order. Everything runs in your accounts and stays yours.

  • 01

    Conversion Research

    Find out why buyers hesitate before you change anything

    Service detail

    Analytics, session replay, user testing and heuristic review, turned into a ranked list of what is actually costing you revenue — with the size of the prize attached to each one.

    Moves A ranked roadmap, with a revenue estimate on every hypothesis

    • Funnel & analytics review
    • Qualitative research
    • Heuristic UX & speed audit
    • Prioritised roadmap
    Shopify PlusGA4AmplitudeContentsquareHotjarMazeTriple Whale
  • 02

    Experimentation

    A test programme that compounds, not a list of tips

    Service detail

    Hypothesis-driven A/B and multivariate testing, built without flicker and analysed to a proper statistical standard — including the tests that lose, which we report.

    Moves Sitewide conversion rate and revenue per session

    • Experiment roadmap
    • Test build & QA
    • Honest analysis
    • Quarterly programme review
    IntelligemsConvertVWOOptimizelyShopify PlusHydrogenGA4
  • 03

    Shopify Build & Speed

    Ship the winning experience, properly

    Service detail

    Theme, PDP, cart and checkout work on Shopify Plus and Hydrogen — fast, accessible, and instrumented so the next experiment takes days rather than weeks.

    Moves Mobile conversion rate, Core Web Vitals, time-to-ship a test

    • Theme & Hydrogen builds
    • PDP, cart & checkout
    • Core Web Vitals & accessibility
    • Analytics instrumentation
    Shopify PlusHydrogenLiquidReactTypeScriptCheckout ExtensibilityVercel
  • 04

    Lifecycle & Retention

    The revenue that arrives after the first order

    Service detail

    Average order value, repeat rate and lifetime value work — bundles, subscriptions, post-purchase flows and lifecycle messaging, tested with the same rigour as the site.

    Moves Average order value, repeat rate, lifetime value

    • AOV programme
    • Post-purchase & subscription
    • Lifecycle flows
    • Cohort & LTV reporting
    KlaviyoRechargeRebuyPostscriptGorgiasShopify PlusLooker Studio

How we work

One month of research, then a programme that compounds

No tactics before evidence, and no test called before it is ready. The first month establishes where the revenue is leaking; everything after that is a cycle of proving what fixes it.

  1. 01Weeks 1–3

    Research

    We interview your team, work through analytics and session replay, run moderated tests with real buyers, and review the funnel end to end. No changes yet — first we find out where the money is leaking, and why.

    You receive
    A written research report, annotated funnel, and recorded user sessions

  2. 02Week 4

    Roadmap

    Every finding becomes a testable hypothesis, scored on expected impact, confidence and effort, with a revenue estimate attached. You get a ranked backlog you could hand to any competent team — including your own.

    You receive
    A scored backlog with revenue estimates — yours to keep either way

  3. 03Ongoing

    Experiment

    We build, QA and ship tests against that backlog, with the metric and sample size agreed before launch. Results are analysed properly and written up either way, whether the variant won or lost.

    You receive
    A written result for every test, including the ones that lose

  4. 04Quarterly

    Compound

    Winners get rolled permanently into the theme, losers get documented so nobody retests them in eighteen months, and the whole programme is reviewed against revenue rather than percentage lifts.

    You receive
    A quarterly review of programme contribution, net of our fee

Engagement models

Three ways to work with us

Almost everyone starts with the audit and decides from there. The roadmap is yours either way, so the decision to continue is made on evidence rather than a contract.

  • Audit

    3–4 weeks

    Fixed fee

    Where almost every engagement starts. Full conversion research across your funnel, ending in a ranked roadmap you own outright.

    • Quantitative funnel and segment analysis
    • Session replay, on-site polls and moderated user tests
    • Heuristic UX, speed and accessibility review
    • Ranked hypotheses with revenue estimates
    • Yours to run with us, in-house, or with anyone else
  • Programme

    6 months minimum

    Monthly retainer

    The core engagement. A continuous experimentation programme run against the roadmap, with the build capacity to ship what wins.

    • Two to four experiments live at any time
    • Server-side or theme-native builds, no flicker
    • Pre-registered metrics and honest analysis, wins and losses
    • Winners rolled permanently into the theme
    • Quarterly review against revenue, net of fee
  • Build

    4–10 weeks

    Fixed scope

    For brands who need the front end fixed before testing is worth doing — a theme rebuild, a Hydrogen migration, or serious performance work.

    • Shopify Plus theme or Hydrogen storefront
    • PDP, cart and checkout rebuilds
    • Core Web Vitals and WCAG conformance, measured
    • Documented analytics event layer
    • Handover to your team, or straight into a programme

Where we work

Categories we know the shape of

We are not category-exclusive, but these are the buying behaviours we have tested against enough times to form a view quickly.

  • Beauty & skincare
  • Fashion & apparel
  • Home & furniture
  • Jewellery & watches
  • Wellness & supplements
  • Food & drink
  • Outdoor & sport
  • Subscription

Start here

Find out what your store is actually losing.

Most engagements start with a conversion audit: three to four weeks of research into where revenue leaks in your funnel, and a ranked roadmap of what to test first. The findings are yours to keep, whether you run them with us or not.

  • Reply within one business day
  • A strategist, not an SDR
  • We'll tell you if you're not ready to test